Refund Policy
This Refund Policy governs all payments made on IQBattles. By participating in contests, users agree to this policy.
1. Nature of Entry Fees
Entry fees paid to join skill-based contests are generally non-refundable once a contest has started, as prize pools are formed from participant contributions.
2. Eligible Refund Scenarios
- Technical failure from the platform side
- Payment deducted but contest access not granted
- Duplicate payment due to system error
- Contest cancelled by IQBattles
3. Refund Method
Approved refunds may be credited to the user's wallet or refunded to the original payment method, depending on the case.
4. Processing Timeline
Refund requests must be raised within 24 hours of the transaction. Approved refunds are processed within 5–7 working days via RBI-authorized payment gateways.
5. Fraud & Abuse
Refunds will not be granted in cases of policy violation, unfair practices, or misuse of the platform.
6. Final Decision
IQBattles reserves the right to approve or reject refund requests at its sole discretion.
7. Ownership & Jurisdiction
IQBattles is owned and operated by Rutvik Bhingradiya, Sole Proprietor, Gujarat, India. This policy is governed by the laws of India.
For refund-related queries, contact: info@iqbattles.com